Testimonials

Name: Sarah

Work carried out:

PC New Build
PC Repairs
Networking Issue
Remote computer access / support
Software installation
Tuition
Other

Service star rating (out of 5):  5 *****

Testimonial:

Steve did a wonderful job for me saving all my data from an old laptop that decided to die on me.  He did a perfect job, saving all my data I thought was lost, then transferred it onto my new machine I bought through him.

What I find wonderful too is I have signed up to Steve’s remote PC help service.  It saves me a lot of time and effort trying to work out how things work on my new machine.  One call to Steve, he can log in and can guide me through new unknown features etc that to be honest confuse me.  He calmly and patiently talks me through and teaches me to do it myself, confidently the next time.

Thank you for all your work you have done and will continue to do for me.


Name: Anne

Work carried out:

PC New Build
PC Repairs
Networking Issue
Remote computer access / support
Software installation
Tuition
Other

Service star rating (out of 5):  5 *****

Testimonial:

I couldn’t manage my life without Steve. He is always there at the end of the phone and is able to solve any problems I have. He has been invaluable to me over the years I have had a computer.


Name: Jenny & Chris

Work carried out:

PC New Build
Remote computer access / support
Software installation

Service star rating (out of 5):  5 *****

Testimonial:

Steve procured, and installed, my new computer in March 2013. The work, including the transfer of files, was carried out so competently and without fuss. In 2015, when Jenny & I moved house, Steve’s remote service was superb; from changing our ISP to correcting various problems. We are not given to hyperbole, but Steve is a gem; nothing is too much trouble, and he is always so cool, calm and collected.


Name: Sally

Work carried out:

  • PC New Build
  • PC Repairs
  • Remote computer access / support
  • Software installation
  • Tuition
  • Other

Service star rating (out of 5):  5 *****

Testimonial:

Thank goodness Steve set up this business, in computer and IT services I would have been totally lost without it. He has had the task of sorting out my original Windows system until this was no longer supported on both my lap top and main PC. He then helped me with the issues I have suffered with the router, and lending me equipment until a new one arrived. Steve assisted me in which new PC and lap top to purchase as he understood my requirements of the systems this not only saved me time in research but money in not purchasing a product that would not suit my needs. He set up the new products and installed them along with the printers I use. As for remote access well that is the best thing ever. He has been very busy in sorting out various issues that either the computer seems to throw at me, or things I have an ability to self-create. Because of the remote access I have been able to apply this to my mother’s computer and Steve is able to sort her computer out as a result of this service which would not be possible otherwise. He has spent time calmly talking me through the use of products that I have asked to have installed which has not only given me confidence but shown me applications I had no idea they could do. Most of all he is a very honest and caring person who takes a great deal of trouble to deal with each problem as if you are the only person he deals with. Thank you seems such a small phrase to use for a man with such a big talent. I certainly will continue to use this great service and have happily recommended him to a neighbour, a friend and another family member.


Name: Jane

Work carried out:

  • Remote computer access / support

Service star rating (out of 5):  5 *****

Testimonial:

I am so happy that Steve is available to sort my computer problems.
The remote access makes it almost instant!
Such a relief to know I can call on him.


Name: Linda

Work carried out:

  • PC Repairs
  • Networking Issue
  • Remote computer access / support
  • Tuition

Service star rating (out of 5):  5 *****

Testimonial:

Steve has given me prompt and patient advice and support for several years.
He has given me confidence in the computer world and his remote computer access support has been invaluable.
I am very grateful for all he has done and could not rate him higher.


Name: Emma

Work carried out:

  • PC Repairs
  • Remote computer access / support
  • Software installation
  • Tuition

Service star rating (out of 5):  5 *****

Testimonial:

Over the years I have had numerous computer related problems, but never yet have I found one that Steve has been unable to fix! His prices are great and he is always quick to respond. I reccomend him to everyone!
He even sorted out all the wiring so my son could use x. box live upstairs.
The remote access option is great and alot of problems have been sorted out this way.


Name: Lesley

Work carried out:

  • PC New Build
  • PC Repairs
  • Remote computer access / support
  • Tuition

Service star rating (out of 5):  5 *****

Testimonial:

I am rather a noddy when it comes to anything techy or IT related so having a service that will help me find my way around it is a no-brainer. Steve is that service and he provides a great comfort-blanket feeling, knowing if I stumble he’ll pick me – or my computer – up. He explains things at the level I need which is just what a customer wants. He suggests things that could be useful and patiently assists when I get the same thing wrong again. He’s helped me find the best priced laptop and printer, set it all up for me, and is now going to ‘decommision’ my old one for me. The fact that he can support me remotely is ab fab as far as I’m concerned. And I trust him with my ignorance, that he won’t ‘sell me’ what I don’t need. I don’t know about ‘doctor’ – he’s Superman as far as I’m concerned. I have no desire whatsoever to be superwoman in the IT world, I have enough trouble with the hoover, so am delighted to be able to leave it to Steve 🙂 Thank you!


Name: Alex

Work carried out:

  • PC New Build
  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

I have used Steve’s services over several years now with complete satisfaction.
In the early days he kept my rather basic set up going long after it should have died and more recently has built me a new customised PC with top specifications and transferred all my data onto the new machine. Any problems I encounter are dealt with swiftly and efficiently and the remote access has worked like a dream while at the same time keeping the cost down.
Can’t recommend him highly enough.


Name: Angela

Work carried out:

  • Networking Issue
  • Remote computer access / support
  • Software installation
  • Tuition
  • Other

Service star rating (out of 5):  5 *****

Testimonial:

Always a quick response to any queries. Ideas for improving equipment without having to ask. Ideas for improving on-screen stuff which is quite often a relevation


Name: Jan

Work carried out:

  • PC New Build
  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

Steve’s rating for me would be 5 double star! He gives a quick, competent, efficient service and goes beyond the call of duty to be sure that you are happy and comfortable with all his suggestions and subsequent work. Above all it has been of great importance to me to know that Steve is a man of integrity, who can be trusted with all the personal data found on a computer.


Name: Jeremy

Work carried out:

  • PC New Build
  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

Very helpful and efficient service. Always ready to assist as soon as his busy calls allow. Recommend the Remote access / support very highly. I think you undercharge sometimes !


Name: Helen

Work carried out:

  • PC New Build
  • PC Repairs
  • Networking Issue
  • Remote computer access / support
  • Software installation
  • Tuition
  • Other

Service star rating (out of 5):  5 *****

Testimonial:

Steve is one of my best finds. He is quick to respond in times of emergency. Any problem big or small, Steve comes to my rescue. I cannot sing his praises enough. The remote access is such a great asset (you can watch and learn).

Thank you Steve. 🙂


Name: Graham

Work carried out:

  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

I had several persons giving me assistance with my Laptop, with varying degrees of success. A friend put me on to Steve Cutcliffe and for the past 3 years I have been extremely pleased and very grateful for his professional support. When I have a PC problem, he visits with minimum delay, ensures the problem is entirely resolved, and all done in a most pleasant, relaxed and confident manner and explaining to me exactly what actions he has effected. The remote access facility he incorporated has been a tremendous help. I cannot recommend him highly enough.


Name: Mike

Work carried out:

  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

Having come recently to live in the area I lost touch with my previous guru. Then I found Steve. Dare I say it is now almost a pleasure when the damned thing goes wrong because it means that he comes to call. Not only does he get me out of the most horrendous (to me) scrapes, he seldom leaves without I have learned something useful.

Thanks Steve. 🙂


Name: Brian

Work carried out:

  • PC Repairs
  • Networking Issue
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

My wife and I have had to call on Steve many times over a number of years and he has never let us down, and on more than one occasion he has rescued important files and photos due to our mistakes. So we have no reservations of recommending his honesty and workmanship.


Name: Pat & Hugh

Work carried out:

  • PC Repairs
  • Remote computer access / support
  • Software installation

Service star rating (out of 5):  5 *****

Testimonial:

We have had a computer since 1998, (Windows 98) and after the initial support one gets we tried several local experts over the years. We progressed from the big thing on the floor and monitor etc to a laptop. Since having Steve recommended to me about 2yrs ago we seem to have fewer problems.
He is charming and very, very good interpersonal skills as he has never made me feel a fool, although I know I can’t keep up with all the new addons and technology Steve explains problems in language I understand and fixes them remotely. This is a wonderful innovation as I don’t necessarily need to be at the pc when he’s working. Very importantly too, for pensioners is his fees are very, very reasonable and we think excellent value for money. Thank you Steve. P & H.


Name: Garry

Work carried out:

  • PC Repairs
  • Remote computer access / support

Service star rating (out of 5):  5 *****

Testimonial:

I am reluctant to say just how good Steve is – if he gets too many clients he may have to ration the time I get, so it is not in my interest to praise him too highly.

Nevertheless, he knows his stuff, delivers excellent client service, and is a great problem solver. I rely on him to keep my business afloat and without his PC back-up facility I could not operate.


If you would like to leave a testimonial about your experience of my service, please fill out the form below.  It will be uploaded to the site after a few days.  Your honest feedback will serve to help future clients read what others have said.  I look forward to hearing from you.

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Thank you.

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